I haven't received a verification email

There are a few things you can try in order to resolve this problem.
Please try the following, in this order:

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1. Update the app to the latest version

If the app is not up to date, please try updating it, and then try sending a verification email again.

2. Check your Junk folder in your mailbox

Sometimes important messages end up in the Junk folder, so please check the Junk folder in your mailbox.

3. Try using a different email address

In order to change your email address in the Weight Loss app, please go to "Settings," then tap "Data Backup," then tap "Email."
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If the above solutions do not work, we would still like to clarify your problem, so please send us the information below via the Weight Loss Support Team Contact Form.

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1. What's your device? (e.g. iPhone 15 or iPad etc)


2. What's your iOS version? (e.g. iOS17.0.3)

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